Writing for the World - Fortune

Writing for the World

Some European users bugged me into adding an option to limit the number of messages retrieved per session (so they can control costs from their expensive phone networks). I resisted this for a long time, and I'm still not entirely happy about it. But if you're writing for the world, you have to listen to your customers—this doesn't change just because they're not paying you in money.

Author Eric Raymond
Work The Cathedral and the Bazaar