[
Some knocking is heard from the ceiling]
Ross:
Ah, somebody’s at the door on the ceiling.
Rachel:
Noo, that’s our unbelievably loud upstairs neighbor.
Monica:
He took up the carpet, and now you can hear everything.
Phoebe:
Why don’t you go up there and ask him to “step lightly, please?”
Monica:
I have like five times, but the guy is so charming, that I go up
there to yell and then I end up apologizing to him.